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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Googe

Michael Googe

October 25, 2024

5  out of  5
rating by Michael Googe
"Neil and his team are always helpful polite and just great to work with"
We responded:
"Thank you Michael and Leesa for the kind words and show of support. Also a big THANK YOU for referring your father to us for his auto insurance needs, we truly appreciate it!!"
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BROOKE WASHINGTON

October 21, 2024

5  out of  5
rating by BROOKE WASHINGTON
"Neil Atchers office is the ABSOLUTE BEST State Farm office there is!!! Hands down! From the customer service….to the communication…to the overall treatment!!! I have been with this office for years and would not think of changing!!! Even during non office hours…:I can always count on their staff to be there for me and help where is needed! I could go on and on about this office but I need everyone to know…Neil Atchers office is the best! Special thank you to Marisa at this office who will bend over backwards even on her days off to help! Thank you for all that you all do!!!"
We responded:
"Thanks Brooke for your awesome review and your continued support with your insurance needs! Marisa is amazing!!!"
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LaTara Woods

October 15, 2024

5  out of  5
rating by LaTara Woods
"Excellent customer service!"
We responded:
"Thank you so much LaTara for your kind review and continued business. We truly appreciate you trusting us with your insurance needs!!!"
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Jennifer Wiseman

October 4, 2024

5  out of  5
rating by Jennifer Wiseman
"Awesome experience."
We responded:
"Jennifer—Thank you for your trusting our office with your continued business and support, my team and I truly appreciate you! "
Profile photo of Raven Vega

Raven Vega

October 4, 2024

5  out of  5
rating by Raven Vega
"We love State Farm and Marisa ❤️ They handle our autos, home, and life insurance!"
We responded:
"Thanks Raven for your support over the years, and for being the cooler sister in your fam! My team (even Marisa) and I appreciate you all!!!"
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Robert Bartels

October 1, 2024

5  out of  5
rating by Robert Bartels
"They're a very Professional and caring company that does everything to insure you get the best rates for any and everything you may need from your insurance company!!! Thank you State Farm!"
We responded:
"Appreciate the opportunity to help you out with your insurance needs, my TEAM thank you!!!"
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Ty Craig

September 24, 2024

5  out of  5
rating by Ty Craig
"Missy Dyche has been an amazing local rep for my needs. She is so supportive."
We responded:
"Thanks Ty for your support and allowing Missy to help you out on your insurance needs! Our TEAM truly appreciates you!!!"
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Stardog Champion

September 20, 2024

5  out of  5
rating by Stardog Champion
"I just had what I would consider to be the greatest auto insurance quote experience possible. Not only were the rates super affordable, but the dedication of one Valerie Serra was remarkable. She called me back almost 15 minutes after their office closed to respond to my desperate voicemail I had sent just moments before. Saved the day! She sacrificed part of her Friday evening and weekend to help me get my ducks in a row. 20 stars for Valerie! I'd refer anyone to her, she's all the way awesome! She's at the Niel Atcher branch in Elizabethtown, y'all. Thanks again, Valerie!!"
We responded:
"🙌 thank you for your kind words and business, we truly appreciate it! Val is a rock star!!!"
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Tamara Rahm

September 20, 2024

5  out of  5
rating by Tamara Rahm
"Missy was wonder to work with. Matched all of our coverage exactly, and went over all of my question with me. Paid and done, and State Farm had great prices."
We responded:
"Thank you so much for your kind words and support, my TEAM and I appreciate it! So glad Missy was able to connect with you on your insurance needs!!!"
Profile photo of Ronald Miller

Ronald Miller

September 19, 2024

1  out of  5
rating by Ronald Miller
"Price went up! Too much money even when I have a clean driving record and have had them for years."
We responded:
"Ronald, I am showing your premium went down when it renewed last month? Also see you aren’t currently taking advantage of one of our biggest discounts, our Drive Safe & Save program? Please call us when you get a second, would love to review this with you. Hopefully after talking we can get that 1* up to a 5*!!!"
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Pam Holland

September 17, 2024

5  out of  5
rating by Pam Holland
"Acct Rep Jerry Anderson was great. He was knowledgeable and took time to explain everything without being pushy. Very happy to be doing business with him!"
We responded:
"Thank you so much for your business and kind words, we appreciate it! Jerry is a great asset to our team, glad you were able to connect with him. "
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Amy Waller

August 29, 2024

5  out of  5
rating by Amy Waller
"I absolutely love Neil and his team from State Farm particularly this location. Neil is a gem . Not to mention everyone in the office. Anytime I have needed something they jump right on it. Cant beat the savings either !! Good people !!! 😍"
We responded:
"Thank you so much Amy for your kind words and continued support! My team and I greatly appreciate you!"
Profile photo of Jade Bunnell

Jade Bunnell

August 24, 2024

5  out of  5
rating by Jade Bunnell
"My husband and I had the pleasure of doing business with Jerry Anderson. We were switching our car insurance over since my husband just got out of the Navy and we’re finally back home. Not only did he do everything he could do get our rates and premiums down, he answered any question we had without hesitation. He was extremely throughout and helped us with not only the car insurance but got us set up with our life insurance. He presented us many options to see what would best suit our lifestyle and financial situation. He made what should have been a chore a pleasant situation. We left loaded down with goodie bags, and today received a thoughtful hand written letter from him thanking him for his military service and a challenge coin to add to his service board. We are beyond thankful! I would recommend him to anyone looking for insurance."
We responded:
"Jade—thank you so much for your kind words and allowing our office, and Jerry, assist you all with your insurance needs. We truly appreciate it!!!"
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Craig Weasenforth

August 1, 2024

5  out of  5
rating by Craig Weasenforth
"Absolutely the best in the business. These people take pride in what they do and make sure you get the best for the money and save you money at the same time."
We responded:
"Appreciate the review and for your continued support Craig, my team always enjoys our conversations with you all!"
Profile photo of Dianna Best

Dianna Best

July 15, 2024

5  out of  5
rating by Dianna Best
"I would like to elaborate on the excellent help I received from Jerry Anderson! He was extremely patient, kind, and very knowledgeable at presenting to me just what I needed to hear! I am very impressed with Jerry, and the energy he has to do the work he was hired to do! I am very pleased with everything that Jerry presented to me! I have been with State Farm for years, and I am very pleased with everyone in whom has helped me in one way or another! God bless everyone! 😀🥰♥️"
We responded:
"Thank you so much Dianna for your continued business and kind words. So glad Jerry was able to assist you with your life insurance needs recently. We appreciate you!!!"
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Patti Thompson

May 29, 2024

5  out of  5
rating by Patti Thompson
"Marisa was very helpful, professional and helped me find better insurance at a lesser cost than I was paying thru my other companies"
We responded:
"Thank you so much Patti for your kind words, and more importantly your business, we truly appreciate the opportunity! "
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Greg Martin

May 15, 2024

5  out of  5
rating by Greg Martin
"Did a phone call with Kristen , she was very thorough and thoughtful. Highly recommended 🙂"
We responded:
"Appreciate your business and review! You are correct, Kristen is a good one!"
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James H Kim

May 14, 2024

5  out of  5
rating by James H Kim
"All staff are very friendly and when i have problems will help solved Thank you State Farm"
We responded:
"Appreciate the review and your business! Keep us posted if you and your team need anything at all!!!"
Profile photo of Chelsey Brooke

Chelsey Brooke

April 20, 2024

5  out of  5
rating by Chelsey Brooke
"We had the pleasure of having Mr. Jerry Anderson work to get us the insurance we needed. We got exceptional coverage at affordable rates. Jerry was detail oriented and extremely helpful throughout the entire process. There was not one question I had that he couldn’t answer. 5 stars for the insurance, 10 stars for Mr. Anderson."
We responded:
"Awesome! Thank you for your review and for the opportunity to help with your insurance policies. You are correct, Jerry is awesome!!! "
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Chaffin Guttering

April 20, 2024

5  out of  5
rating by Chaffin Guttering
"We are a guttering company that requires a lot of insurance. We’ve had not so great past experiences with insurance companies over charging and making it difficult to keep track of everything. Mr. Jerry Anderson worked with us to get EVEN BETTER coverage than we previously had, and for CHEAPER! And a major plus is being able to have all of our required insurance together, one place, one payment. Mr. Anderson was extremely informative, detailed, and answered every single question/concern we had. Automotive, Workers Comp, General Liability, and even personal plans! Great experience and great insurance! We definitely recommend!"
We responded:
"We definitely appreciate the opportunity to assist you all with ALL of your insurance needs! So glad Jerry connected with you, he has been a great addition to our TEAM!!!"
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Sherry Hollenbach

April 16, 2024

5  out of  5
rating by Sherry Hollenbach
"Jerry Anderson is one diligent man. Knows his business and very helpful. You are lucky to have such a caring person working for you"
We responded:
"Thank you Sherry for the review and the opportunity to earn your business. Jerry is a great team member and as professional as they come!!!"
Profile photo of Mary Cunningham

Mary Cunningham

April 1, 2024

5  out of  5
rating by Mary Cunningham
"Jerry Anderson was very friendly and helpful today with getting our home owner and car insurance policies."
We responded:
"Thank you Mary for your business and your review, so glad that Jerry was able to provide top notch service to you!!!"
Profile photo of James Rogers

James Rogers

March 29, 2024

5  out of  5
rating by James Rogers
"Marisa Parks is absolutely the best she is for sure 5 stars"
We responded:
"We appreciate you my man and yes you are correct, Marisa is the best!!!!"
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Glen Stevens

March 27, 2024

5  out of  5
rating by Glen Stevens
"Didn't go there."
We responded:
"Thanks!"
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Olivia Kessinger

March 20, 2024

5  out of  5
rating by Olivia Kessinger
"Awesome people! Update: I came here to make another 5 star review, forgetting that I already made one 😂 Valerie is WONDERFUL and every experience I’ve had with this team has been great. I recently moved and am sad that I have to switch agencies."
We responded:
"Thank you Ms. Olivia for your review and for your continued support for your insurance needs, my team and I truly appreciate you!"