Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kimberly Orman

Kimberly Orman

March 31, 2025

5  out of  5
rating by Kimberly Orman
"Valerie is amazing! Greeted by her friendly face as soon as we walked in, we were immediately assisted. Everything was taken care, we were informed of everything, and was thankful for her kindness, efficiency, and her knowledge! Will stay with Neil Atcher State Farm!"
We responded:
"Thank you Kim for your kind words, amazing review and continued business. We truly appreciate you trusting us for your insurance needs! And yes, Val is amazing!!!!"
Profile photo of josh ory

josh ory

March 17, 2025

5  out of  5
rating by josh ory
"A friendly office environment! Neil, Valerie and the front desk are very genuine, inviting and professional. I’m always greeted with a smile."
We responded:
"Josh, appreciate your review and your continued support. Val and Jerry are two of the best! Thanks!!!"
Profile photo of Mackenzie Goodin

Mackenzie Goodin

February 21, 2025

5  out of  5
rating by Mackenzie Goodin
"Amazing"
We responded:
"Thank you Mackenzie for giving us an opportunity to assist with your insurance needs, we appreciate you!!!"
Profile photo of Kathy Foschino

Kathy Foschino

February 7, 2025

5  out of  5
rating by Kathy Foschino
"We dealt with Missy who was a real pleasure to work with. She had patience with us trying to understand technology and a real joy to work with!"
We responded:
"Thanks Kathy for your awesome kind words and continued business, our TEAM greatly appreciates you! Missy is amazing! "
Profile photo of Vernal Bramlett

Vernal Bramlett

February 4, 2025

5  out of  5
rating by Vernal Bramlett
"Jerry from Atcher State Farm makes purchasing insurance easy and affordable. He explains everything clearly and gets you in and out quickly."
We responded:
"Appreciate the review and your business, our TEAM thanks you!!!"
Profile photo of Fred Cox

Fred Cox

January 3, 2025

5  out of  5
rating by Fred Cox
"Top notch service and friendliness"
We responded:
"Appreciate you Fred and your continued support and friendship over the years! Best of luck on all your endeavors!!!"
Profile photo of Todd Crews

Todd Crews

December 27, 2024

5  out of  5
rating by Todd Crews
"Great firm really nice...they are there for u when u need them"
We responded:
"Appreciate the kind words and your continued support Todd!!!"
Profile photo of Michael Googe

Michael Googe

October 25, 2024

5  out of  5
rating by Michael Googe
"Neil and his team are always helpful polite and just great to work with"
We responded:
"Thank you Michael and Leesa for the kind words and show of support. Also a big THANK YOU for referring your father to us for his auto insurance needs, we truly appreciate it!!"
Profile photo of BROOKE WASHINGTON

BROOKE WASHINGTON

October 21, 2024

5  out of  5
rating by BROOKE WASHINGTON
"Neil Atchers office is the ABSOLUTE BEST State Farm office there is!!! Hands down! From the customer service….to the communication…to the overall treatment!!! I have been with this office for years and would not think of changing!!! Even during non office hours…:I can always count on their staff to be there for me and help where is needed! I could go on and on about this office but I need everyone to know…Neil Atchers office is the best! Special thank you to Marisa at this office who will bend over backwards even on her days off to help! Thank you for all that you all do!!!"
We responded:
"Thanks Brooke for your awesome review and your continued support with your insurance needs! Marisa is amazing!!!"
Profile photo of LaTara Woods

LaTara Woods

October 15, 2024

5  out of  5
rating by LaTara Woods
"Excellent customer service!"
We responded:
"Thank you so much LaTara for your kind review and continued business. We truly appreciate you trusting us with your insurance needs!!!"
Profile photo of Jennifer Wiseman

Jennifer Wiseman

October 4, 2024

5  out of  5
rating by Jennifer Wiseman
"Awesome experience."
We responded:
"Jennifer—Thank you for your trusting our office with your continued business and support, my team and I truly appreciate you! "
Profile photo of Raven Vega

Raven Vega

October 4, 2024

5  out of  5
rating by Raven Vega
"We love State Farm and Marisa ❤️ They handle our autos, home, and life insurance!"
We responded:
"Thanks Raven for your support over the years, and for being the cooler sister in your fam! My team (even Marisa) and I appreciate you all!!!"
Profile photo of Robert Bartels

Robert Bartels

October 1, 2024

5  out of  5
rating by Robert Bartels
"They're a very Professional and caring company that does everything to insure you get the best rates for any and everything you may need from your insurance company!!! Thank you State Farm!"
We responded:
"Appreciate the opportunity to help you out with your insurance needs, my TEAM thank you!!!"
Profile photo of Ty Craig

Ty Craig

September 24, 2024

5  out of  5
rating by Ty Craig
"Missy Dyche has been an amazing local rep for my needs. She is so supportive."
We responded:
"Thanks Ty for your support and allowing Missy to help you out on your insurance needs! Our TEAM truly appreciates you!!!"
Profile photo of Stardog Champion

Stardog Champion

September 20, 2024

5  out of  5
rating by Stardog Champion
"I just had what I would consider to be the greatest auto insurance quote experience possible. Not only were the rates super affordable, but the dedication of one Valerie Serra was remarkable. She called me back almost 15 minutes after their office closed to respond to my desperate voicemail I had sent just moments before. Saved the day! She sacrificed part of her Friday evening and weekend to help me get my ducks in a row. 20 stars for Valerie! I'd refer anyone to her, she's all the way awesome! She's at the Niel Atcher branch in Elizabethtown, y'all. Thanks again, Valerie!!"
We responded:
"🙌 thank you for your kind words and business, we truly appreciate it! Val is a rock star!!!"
Profile photo of Tamara Rahm

Tamara Rahm

September 20, 2024

5  out of  5
rating by Tamara Rahm
"Missy was wonder to work with. Matched all of our coverage exactly, and went over all of my question with me. Paid and done, and State Farm had great prices."
We responded:
"Thank you so much for your kind words and support, my TEAM and I appreciate it! So glad Missy was able to connect with you on your insurance needs!!!"
Profile photo of Ronald Miller

Ronald Miller

September 19, 2024

1  out of  5
rating by Ronald Miller
"Price went up! Too much money even when I have a clean driving record and have had them for years."
We responded:
"Ronald, I am showing your premium went down when it renewed last month? Also see you aren’t currently taking advantage of one of our biggest discounts, our Drive Safe & Save program? Please call us when you get a second, would love to review this with you. Hopefully after talking we can get that 1* up to a 5*!!!"
Profile photo of Pam Holland

Pam Holland

September 17, 2024

5  out of  5
rating by Pam Holland
"Acct Rep Jerry Anderson was great. He was knowledgeable and took time to explain everything without being pushy. Very happy to be doing business with him!"
We responded:
"Thank you so much for your business and kind words, we appreciate it! Jerry is a great asset to our team, glad you were able to connect with him. "
Profile photo of Amy Waller

Amy Waller

August 29, 2024

5  out of  5
rating by Amy Waller
"I absolutely love Neil and his team from State Farm particularly this location. Neil is a gem . Not to mention everyone in the office. Anytime I have needed something they jump right on it. Cant beat the savings either !! Good people !!! 😍"
We responded:
"Thank you so much Amy for your kind words and continued support! My team and I greatly appreciate you!"
Profile photo of Jade Bunnell

Jade Bunnell

August 24, 2024

5  out of  5
rating by Jade Bunnell
"My husband and I had the pleasure of doing business with Jerry Anderson. We were switching our car insurance over since my husband just got out of the Navy and we’re finally back home. Not only did he do everything he could do get our rates and premiums down, he answered any question we had without hesitation. He was extremely throughout and helped us with not only the car insurance but got us set up with our life insurance. He presented us many options to see what would best suit our lifestyle and financial situation. He made what should have been a chore a pleasant situation. We left loaded down with goodie bags, and today received a thoughtful hand written letter from him thanking him for his military service and a challenge coin to add to his service board. We are beyond thankful! I would recommend him to anyone looking for insurance."
We responded:
"Jade—thank you so much for your kind words and allowing our office, and Jerry, assist you all with your insurance needs. We truly appreciate it!!!"
Profile photo of Craig Weasenforth

Craig Weasenforth

August 1, 2024

5  out of  5
rating by Craig Weasenforth
"Absolutely the best in the business. These people take pride in what they do and make sure you get the best for the money and save you money at the same time."
We responded:
"Appreciate the review and for your continued support Craig, my team always enjoys our conversations with you all!"
Profile photo of Dianna Best

Dianna Best

July 15, 2024

5  out of  5
rating by Dianna Best
"I would like to elaborate on the excellent help I received from Jerry Anderson! He was extremely patient, kind, and very knowledgeable at presenting to me just what I needed to hear! I am very impressed with Jerry, and the energy he has to do the work he was hired to do! I am very pleased with everything that Jerry presented to me! I have been with State Farm for years, and I am very pleased with everyone in whom has helped me in one way or another! God bless everyone! 😀🥰♥️"
We responded:
"Thank you so much Dianna for your continued business and kind words. So glad Jerry was able to assist you with your life insurance needs recently. We appreciate you!!!"
Profile photo of Patti Thompson

Patti Thompson

May 29, 2024

5  out of  5
rating by Patti Thompson
"Marisa was very helpful, professional and helped me find better insurance at a lesser cost than I was paying thru my other companies"
We responded:
"Thank you so much Patti for your kind words, and more importantly your business, we truly appreciate the opportunity! "
Profile photo of Greg Martin

Greg Martin

May 15, 2024

5  out of  5
rating by Greg Martin
"Did a phone call with Kristen , she was very thorough and thoughtful. Highly recommended 🙂"
We responded:
"Appreciate your business and review! You are correct, Kristen is a good one!"
Profile photo of James H Kim

James H Kim

May 14, 2024

5  out of  5
rating by James H Kim
"All staff are very friendly and when i have problems will help solved Thank you State Farm"
We responded:
"Appreciate the review and your business! Keep us posted if you and your team need anything at all!!!"